Data driven
marketing & customer experience
Grow customers
Datanova can help grow your business in consistent, predictable, and measurable ways. Datanova typically boosts customer metrics like
Number of customers
Visit frequency
Customer lifetime value
Net promoter scores
Digital customer satisfaction scores
Incredible data
Your data is distributed in multiple silos. Our data fusion process gathers, correlates, and combines all your data into pristine records. We then enrich this data using industry models and AI. Our data trust tools ensure visibility and accounting grade accuracy.
Datanova’s data fusion and data trust were invented for the US intelligence community and have performed in the most demanding environments.
Simply put, we create the most comprehensive and powerful customer data possible.
Unique AI capability
Datanova provides you with an army of AI employees - working for you around the clock, looking at each customer’s comprehensive history, combining it with your strategies and best practices, and making the most impactful decisions for each customer individually. This outsized advantage is not available in any other product on the market today.
Strategy, not campaigns
Datanova implements customer strategies, which is superior to disjointed campaigns. Datanova’s best-in-class metrics allow course correction and fine tuning your efforts. Your CX and marketing turn into a well-oiled machine over time.
Best of all, a strategy curates the customer experience - giving them consistent messaging in a consistent voice over all channels.
Prescient customer experience
Digital experience is more important than ever. Your outreach is you talking directly to your customers. Move beyond to mechanical drip campaigns, ill-timed emails, and haphazard messaging. Datanova delivers a well-branded and personalized experience for each customer — turning them into loyal fans.
Brand strengthening
We understand the value of a strong brand. Datanova’s advanced configuration allows it to take on the the shape of your brand - and becomes its perfect digital persona. The tool looks and behaves just like your brand. This allows us to leverage, and even enhance, the emotional impact and memorability that you have built into your brand.
Digital experience is more important than ever. Datanova treats your customers with care and respect, and becomes a manifestation of your brand.
Room to grow
Turn your IT products into an IT architecture.
We don’t work against your ecosystem of tools, we work with it. We often help extract more value from existing tools. Our philosophy is to provide our clients with ownership and options, so we can provide value on our merits instead of lock-in.
Step into tomorrow
The changing world has broken traditional customer habits and marketing paradigms. This is not a challenge but an immense opportunity.
Datanova is AI enabled, big-data enabled, and follows engineering best practices. Datanova is the leap-ahead technology that can help brands thrive in this new landscape.